Accessibility Statement for Viaggio Resort Mazatlán

Hotel Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  1. Wheelchair accessible elevators to rooms, lobby main restaurant, coffee-bar and parking levels.
  2. Wheelchair accessible ramp to swimming pools.
  3. Dedicated handicap parking in the lobby level, in the closes proximity to the hotel entrance (ADA compliance).

Accessible Guest Room Spaces

  1. Handicap room wheelchair accessible.
  2. Roll in shower
  3. All furniture, amenities, doors, sink and toilet at adequate height.
  4. All railings in toilet, shower and sink.

Website Accessibility

Viaggio Resort Mazatlán is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Viaggio Resort Mazatlán Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology
Viaggio Resort Mazatlán Website is designed to be compatible with the following assistive technologies:

  1. Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical specifications
Accessibility of Viaggio Resort Mazatlán Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  1. HTML
  3. CSS
  4. JavaScript

Limitations and alternatives
Despite our best efforts to ensure accessibility of Viaggio Resort Mazatlán Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

​​​​​​​Known limitations for the Website:

  1. Tripadvisor, Facebook, Instagram and iHotelier.
A woman posing by the ocean near Viaggio Resort Mazatlan

Feedback & Contact

We welcome your feedback on the accessibility of Viaggio Resort Mazatlán Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.

Hotel address: Avenida Camarón Sábalo, Zona Dorada, Mazatlán, México 82110
Phone +52-669-689-0169